Installation
A Guide To Our Install Process
the Proposal
Contact your Comfort Advisor to accept your proposal and indicate which option you are choosing.
A deposit of 50% is required or confirmation of financing. Pay online with ACH or credit card at www.neighborscomfort.com.
Once your deposite is received, your equipment will be ordered. The Sales Coordinator will call you with an install date. Please note: Geos and Boilers may have longer than normal lead times.
Checklist
Clear snow and ice from driveways and sidewalks. Pull weeds/mow around the outside unit.
Clear a ptha - make sure the installers have enough room to get equipment in/out of your home safely.
Keep the pets in a secure location. We don't want to lose track of any furry friends.
Checklist
Install
The Sales Coordinator will give you a window of arrival for the installers.
You don't need to be home during the install, but please be available for questions.
You will not be without heat/AC for long during the changeover.
Noise level will be minimal, some clanking, banging and rattling are to be expected.
Final payment is due the day of install
Payments not made within 10 days of the install will incur finance charges. Pay online at www.NeighborsComfort.com
A follow-up appointment will be scheduled with your Comfort Advisor to review your install.
Rebates are submitted after final payment is received.
Neighbors will: register your equipment, schedule inspectors, and dispose of your old equipment.
A technician will be scheduled to do a final tune-up on the new equipment. This may happen on install day or it will be scheduled for a later date.
Please call our office at (515) 232-7777 if you have any questions.
Install